Observatility 24x7x365

WHAT WE OFFER

Discover our service and
find out what we can offer for you

Our 24×7 NOC carries out monitoring and agreed actions for all identified cases that are relevant to the business according to trigger and solution times.

KNOW

Why do we offer it?

In complex environments, it is not possible to perform all the necessary risk mitigation.

It is important that the team is fit and prepared for adverse situations. Applying SRE concepts, iDev supports its customers from building processes to improving technology services.

WHO ARE THE MOST INTERESTED

The main stakeholders in general are IT Operations (ITOPS), Devops teams, and their managers at the tactical and strategic level.

iDev can provide the same application-focused monitoring model for SaaS products or for business processes such as sales.

UNDERSTAND HOW WE MAKE IT HAPPEN

Through a process and activity we managed to achieve the expected result

01 How to make it happen?

Specialists carry out a survey of the needs of the IT and Business area Business metrics, technical metrics, SLA Assess existing and future processes and suggest integration processes between teams Assessment of tools and techniques for implementation

02 Agile delivery / deployment project management

Dashboards Reports Automations and manual tests Procedures (actions, configurations, mapping of services)

03 Service management

Management of incidents, problems. Application Support and Monitoring (via the AP-S&M Service) Business Process Support and Monitoring (via the BP-S&M Service)

KNOW WHEN YOU WILL HAVE RETURN

Return on investment is calculated together with the client

Estimated MTTA reduction in up to 2 months after tooling implementation and minimum processes

We start with 0 priority for the organization
Business value as a guide to deliveries
Prioritization of implementations based on value and return on investment

OUR SERVICES

Quality services
and with better price

Observatility 24x7x365

Monitoring and Incident Management focusing on your business processes.

Observatility 24x7x365

Monitoring and Incident Management focusing on your business processes.

Application performance S&M

Aplication Performance S&M (Service and Management) é a solução ideal para qualquer aplicação que tenha a performance como o principal fator de desempenho.

Application performance S&M

Aplication Performance S&M (Service and Management) é a solução ideal para qualquer aplicação que tenha a performance como o principal fator de desempenho.

IT operations

Infrastructure management and support, meeting the growing demand for deliveries without loss of quality, with optimization of resources and costs.

IT operations

Infrastructure management and support, meeting the growing demand for deliveries without loss of quality, with optimization of resources and costs.

DevOps As Service

Have your DevOps team and all practices in record time. We implement practices, tools for all phases of the DevOps cycle!

DevOps As Service

Have your DevOps team and all practices in record time. We implement practices, tools for all phases of the DevOps cycle!

Observatility 24x7x365

Monitoring and Incident Management focusing on your business processes.

Application performance S&M

Aplication Performance S&M (Service and Management) é a solução ideal para qualquer aplicação que tenha a performance como o principal fator de desempenho.