IT operations

WHAT WE OFFER

Discover our service and
find out what we can offer for you

Infrastructure management and support, meeting the growing demand for deliveries without loss of quality, with optimization of resources and costs.

24×7 operation of your IT infrastructure, in different environments On-Premise or Cloud (public or private), through a specialized team, experienced and constantly trained in the latest market technologies.

In addition to infrastructure, our team can support development oriented towards high performance and low response time.

KNOW

Why do we offer it?

Reducing operational costs is a goal of most organizations. The business needs to operate, but it cannot commit to a high cost without affecting returns on investments.

The high complexity and constant updating of technology make hiring and retaining talent in the IT infrastructure area complex.

iDev has more than 10 years of experience in IT Support, and will be able to offer the best cost-benefit with its highly specialized and experienced team.

WHO ARE THE MOST INTERESTED

Understand who are the biggest
stakeholders in general

The biggest stakeholders are IT managers at the tactical and operational levels, who have budget constraints despite the business’s extreme dependence on technology.

Business managers who do not want to have an exclusive team to deal with support or who do not have the volume that justifies a 24×7 internal team.

Through a process and activity we managed to achieve the expected result

01

Assessment of the “as-is” environment

With our own CMDB, we map your Linux and Windows environment, including outdated OS/package version reports. We generate a map of improvements and actions for implementation

02

Implementation of identified actions

To stabilize the environment, identify projects that depend on capacity expansion and security improvement; Support or implementation of processes that support towards Sustainability with lower risks.

03

Support and Improvements

Our team will proactively address your Sustaining and Improvement needs when associated with the “Observatility” service Or through requests from our customers

KNOW WHEN YOU WILL HAVE RETURN

Retorno do investimento é calculado em conjunto com o cliente Redução de MTTA estimado em até 2 meses após implantação ferramental e processos mínimos;
  • We start with 0 priority for the organization 
  • Business value as a guide to deliveries 
  • Prioritization of implementations based on value and return on investment.  

OUR SERVICES

Quality services
and with better price

Observatility 24x7x365

Monitoring and Incident Management focusing on your business processes.

Observatility 24x7x365

Monitoring and Incident Management focusing on your business processes.

Application performance S&M

Aplication Performance S&M (Service and Management) é a solução ideal para qualquer aplicação que tenha a performance como o principal fator de desempenho.

Application performance S&M

Aplication Performance S&M (Service and Management) é a solução ideal para qualquer aplicação que tenha a performance como o principal fator de desempenho.

IT operations

Infrastructure management and support, meeting the growing demand for deliveries without loss of quality, with optimization of resources and costs.

IT operations

Infrastructure management and support, meeting the growing demand for deliveries without loss of quality, with optimization of resources and costs.

DevOps As Service

Have your DevOps team and all practices in record time. We implement practices, tools for all phases of the DevOps cycle!

DevOps As Service

Have your DevOps team and all practices in record time. We implement practices, tools for all phases of the DevOps cycle!

Observatility 24x7x365

Monitoring and Incident Management focusing on your business processes.

Application performance S&M

Aplication Performance S&M (Service and Management) é a solução ideal para qualquer aplicação que tenha a performance como o principal fator de desempenho.

IT operations

Infrastructure management and support, meeting the growing demand for deliveries without loss of quality, with optimization of resources and costs.

DevOps As Service

Have your DevOps team and all practices in record time. We implement practices, tools for all phases of the DevOps cycle!

OUR PARTNERS

Meet our iDev partners
and see what we can do for you

IDEV ATLASSIAN PARTNER

We provide Licensing, Consulting and Implementation, Migration to Atlassian Cloud, User Training at various levels.

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